Job: Documentarian and System Administrator

Title	Documentarian and System Administrator
Location	Dulles, VA. System Administration will be performed via remote virtual desktop interface (VDI) to supported systems
Job Information	The NorthTide Group is seeking a Documentarian System Administrator role who will be augmenting an existing engineering team supporting an installed and operational life and safety system. The primary role of this position will be working closely with the Project Manager and Secondary Project Manager in the Project Management Office (Dulles, Va.) to develop customer deliverables. This role will be documentation intensive and will require the ability to collate data from multiple sources and develop that data into reports following a contractually defined scheme. Additional responsibilities in the System Administration skillset will be focused on the collection of systems data to inform documentation. There will be a requirement to support ongoing support efforts and augment the support team to manage incoming customer support issues (Tier 1). The system operates on a combination of Microsoft Windows 10 and Microsoft Windows Server 2008 on a dedicated Government network. This role will encompass the necessary administration tasks of the system and will include: Remote Site Monitoring (A shared 24×7 schedule to be supported across the team) End user support (End User Population: ~50 users) Trouble Ticket Updating (Remedy) Documentation of System Administration activities (daily/weekly/monthly reporting) Monday, Wednesday, Friday Support Briefs with end user Program Management Documentation of problems and resolution as needed Requirements: Secret Clearance Security+ Certification or Network+ Certification or A+ Certification Ability to accurately document system administration activities Ability to develop customer deliverable documentation Ability to accumulate data from multiple sources from internal systems, personnel, and external subcontractor teams Manage timetable for incremental delivery of customer deliverables for on-time delivery of end-state project deliverables. Microsoft Windows 10 Experience Microsoft Windows Server 2008 Experience Ability to accurately document system administration activities Ability to communicate well with internal and external technical and program staff Ability to support after hours responses to customer issues on a scheduled and rotating basis The NorthTide Group, LLC offers a comprehensive benefits package that offers: Competitive pay Medical and Dental Insurance Life Insurance Short and Long-Term Disability 401k Plan with company match Paid Time Off Training and Certification Reimbursement Tuition Reimbursement Visit our website at www.northtidegroup.com for company information. The NorthTide Group, LLC is an EOE/M/F/VET/Disability
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